techsupport: HELP! :)I am not very good with compute

Mindy (

__mindy) wrote in

techsupport,
@ 2006-11-26 22:43:00

HELP! :)

I am not very good with computers in the way of setting things up.....so I need a helping hand! I have just acquired a second laptop that I am trying to use wirless on. It says that I am connected...but when I go to pull up any websites it won't work!! i have disabled all the firewalls....well, at least i think i have. someone please help! it is driving me nuts!! you can IM me on AIM at Ellot79 or leave a comment...thank you SO much!!

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	valkyrwench 2006-11-26 09:47 pm (local) (link)
	You might want to try reading the user info for this group, and then posting your request over in tech_support, which is where this sort of thing should be. (Reply to this)(Thread)

	fragbert 2006-11-26 09:51 pm (local) (link)
	You're so much nicer than I. grin (Reply to this)(Parent) (Thread)

	valkyrwench 2006-11-26 09:52 pm (local) (link)
	I'm feeling charitable because I've had four days off from the free-floating stupid. Tomorrow will be another story all together. (Reply to this)(Parent)

	lol irishmasms 2006-11-26 09:58 pm (local) (link)
	fuck that - flame on! (Reply to this)(Parent)

	duh irishmasms 2006-11-26 09:58 pm (local) (link)
	To help us help you, you might want to look over How To Ask Questions The Smart Way by ESR: http://www.catb.org/~esr/faqs/smart-questions.html and also How to ask a question: http://support.microsoft.com/?id=555375 GTFG (Reply to this)

	anivair 2006-11-26 10:09 pm (local) (link)
	the first thing you need to do is delete all registry files beginning with the letter "C" (barring those ending is an "idy" if you have any. That should fix it, but if it doesn't, you could also try inserting well cooked polenta into your CD drive. If you lack a CD drive you can use the USB, but you'll have to switch from polenta to cornbread (better structure). (Reply to this)

	danicia 2006-11-26 10:14 pm (local) (link)
	Since you can't read the User Info and understand it, what makes you think you'd understand any instructions we'd bother to give you? (Reply to this)

	d d d duuuuuuuuuuuuuuuhhhhhhhhhhh!!!!!!!!!!!! oggsmith 2006-11-26 10:34 pm (local) (link)
	Oh I wish I were an Oscar Mayer Wiener That is what I'd truly like to be 'cause if I were an Oscar May-er Wiener Ev-ery one would be in love with me. (Reply to this)

	r4 2006-11-26 10:42 pm (local) (link)
	Hello! You are not very good at reading either. (Reply to this)

	ozdeadmeat 2006-11-26 10:44 pm (local) (link)
	can you ping domains? ie open up a command prompt and type ping google.com its should respond with an IP address. If it doesnt know the name then it probably means you dont have a DNS server configured for your Wireless account. (Reply to this)(Thread)

	jahbulon 2006-11-26 11:10 pm (local) (link)
	DISOWNED (Reply to this)(Parent)

	valiskeogh 2006-11-26 11:26 pm (local) (link)
	i concur DISOWNED (Reply to this)(Parent)

	kizayaen 2006-11-27 06:05 am (local) (link)
	Disowned - not because you tried troubleshooting, but because it was pretty much crap troubleshooting. I can think of at least a dozen reasons you'd get no name or IP address while pinging which aren't related to DNS issues. (Reply to this)(Parent) (Thread)

ozdeadmeat
2006-11-27 02:12 pm (local) (link)

lol, well i had a go rather than proclaiming how l33t i am. It could be one of 1000 things. From wireless not turned on to DHCP not being enabled on the wireless router. Speaking in terms that the user understands is hardly something that is 'crap troubleshooting'. So before shooting off at the mouth Mr ImAl33tcuntandUrNot try actually helping rather than proclaiming that your epenis is bigger than mine. I hope your not in the IT industry cause its wankers like you that give us all a bad name.

(Reply to this)(Parent) (Thread)

	brothersterno 2006-11-27 02:41 pm (local) (link)
	hahahahaha. You forgot to walk this luser through opening a command prompt! (Reply to this)(Parent) (Thread)

	ozdeadmeat 2006-11-27 02:52 pm (local) (link)
	google is a handy tool. (Reply to this)(Parent) (Thread)

	brothersterno 2006-11-27 03:26 pm (local) (link)
	so is a screwdriver! (Reply to this)(Parent)

	kizayaen 2006-11-27 03:31 pm (local) (link)
	I hope you're not in the English-speaking world because it's people like you who fail at life. (Reply to this)(Parent) (Thread)

	brothersterno 2006-11-27 03:47 pm (local) (link)
	In some ways, working tech support is an indicator of failing at life. (Reply to this)(Parent) (Thread)

	kizayaen 2006-11-27 04:24 pm (local) (link)
	I think that you have hit upon a fundamental truth of existence. Or, at the very minimum, an indicator of failing at IT. I can't count how many of the folks at my last tech support gig were IT professionals who couldn't get a job in actual IT. (Reply to this)(Parent)

	jahbulon 2006-11-26 11:11 pm (local) (link)
	Hi Mindy! Your request fo!r help got me so excited my exclamation gland almost exploded!! Please in f!uture refrain from overusin!g ex!cla!matio!n marks b!ecau!se it ma!!!kes you look like a f!!!!!!!!!!!!!!!!!!!!!!!!!!!!!ucking retard!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (Reply to this)

valiskeogh
2006-11-26 11:25 pm (local) (link)

it's probably because you're spelling "wireless" as "wirless"

you've probably got some corrupt registry entries in the wireless connection wizard. could be a bad driver as well since it shows being connected but you can't get anything.

open up my computer
click on your c drive
click on your windows directory
click on system32
click on the config directory

delete all of the files in that directory, make sure you empty your recycle bin, and then restart. the system should recreate the files and remove the corrupt entries.

good luck.

Valis

(Reply to this)(Thread)

	jahbulon 2006-11-26 11:35 pm (local) (link)
	You're not supposed to try to help! Damn you! ; (Reply to this)(Parent) (Thread)

	valiskeogh 2006-11-26 11:49 pm (local) (link)
	hey now, it's the helpful time of year! (Reply to this)(Parent) (Thread)

	hiroe 2006-11-27 10:22 am (local) (link)
	Yes, but you're rewarding someone for their douchebaggery. (Reply to this)(Parent) (Thread)

	valiskeogh 2006-11-27 11:22 am (local) (link)
	dood, you can't be serious. you go do what i recommended and see if YOUR computer comes back up afterwards, lol (Reply to this)(Parent) (Thread)

	hiroe 2006-11-27 12:59 pm (local) (link)
	Dammit, you're blowing your own cover. stop it! (Reply to this)(Parent) (Thread)

	valiskeogh 2006-11-27 03:34 pm (local) (link)
	AUGH!!! we need code words... (Reply to this)(Parent)

	greeklady 2006-11-27 11:53 am (local) (link)
	No it isn't a helpful time of year. It is the time of year to start the systematic ritual killing of family members and all who wander into this group actually asking for help. Not to HELP THEM!!! takes away your techie card and shreds it No soup for you! (Reply to this)(Parent)

	(Anonymous) 2006-11-27 01:31 am (local) (link)
	Good show. (Reply to this)(Parent)

	::munches popcorn:: jecook 2006-11-26 11:40 pm (local) (link)
	I think this is karma coming back in for having the football this week. Huzzah. (Reply to this)

	teriwyn 2006-11-27 01:08 am (local) (link)
	Boy oh boy, it sure would be terrible if the jaded technicians in this community got ahold of the AIM screenname of just exactly the type of illiterate person we rant about day in and day out. Oh, wait... (Reply to this)

kizayaen
2006-11-27 04:30 am (local) (link)

I am not very good with computers in the way of setting things up.....

You're also not very good with LJ in the way of reading the community info for the community you have just joined and/or posted to. This seems like it should be the absolute basic of common decency.

so I need a helping hand!

And a clue.

I have just acquired a second laptop that I am trying to use wirless on.

Typos aside, God only knows what you did to the first one; I'd rather not know myself.

It says that I am connected...

Damn. I wish my wirless would talk to me like that. I get all these useless error messages and error numbers and dialogue boxes and stuff displaying on my screen instead.

but when I go to pull up any websites it won't work!!

That sucks.

i have disabled all the firewalls....well, at least i think i have.

How many firewalls do you have?!

someone please help! it is driving me nuts!!

Short trip.

you can IM me on AIM at Ellot79

I'd sooner drown.

or leave a comment...thank you SO much!!

You're welcome. I do believe I shall.

(Reply to this)

	jarad 2006-11-27 05:29 am (local) (link)
	(Reply to this)(Thread)

	jecook 2006-11-27 11:20 am (local) (link)
	::steal graphic, and leaves a cookie and 5 golden coins:: (Reply to this)(Parent) (Thread)

	jarad 2006-11-27 02:13 pm (local) (link)
	The graphic is from the awesome Dr McNinja comic. You can get a t-shirt! (Reply to this)(Parent)

	swwinchester 2006-11-27 09:44 am (local) (link)
	THANK YOU. I've been waiting to use that one for a long while now - seriously, I made it close to a year ago and no one's done anything quite meritous of it before now, and it's just not often we get the good hearty foole through here. PS : We're not a smart elite. We're a 'common sense' elite. In this world, that's sorely lacking far more than smart is. (Reply to this)(Thread)

	jecook 2006-11-27 11:20 am (local) (link)
	::awards you a cookie and 5 golden coins:: (Reply to this)(Parent)

	waiting to use that one for a long while now irishmasms 2006-11-27 11:37 am (local) (link)
	(Reply to this)(Parent) (Thread)

	Re: waiting to use that one for a long while now linguafranca 2006-11-27 01:20 pm (local) (link)
	That image makes me giggle insanely every time I see it. (Reply to this)(Parent)

	Re: waiting to use that one for a long while now nhudris_embrace 2006-11-27 03:56 pm (local) (link)
	(Reply to this)(Parent) (Thread)

	Re: waiting to use that one for a long while now jecook 2006-11-27 04:42 pm (local) (link)
	...And if course, I have a mild case of WoW on the brain, so my first thought when I saw this was " why the fuck would a moose have a quest for me???" (Reply to this)(Parent) (Thread)

	Re: waiting to use that one for a long while now squigit 2006-11-27 06:08 pm (local) (link)
	Thank God I'm not the only one who thought that. (Reply to this)(Parent)

	Re: waiting to use that one for a long while now wignersfriend 2006-11-27 06:52 pm (local) (link)
	I thought that too. I haven't played WoW for weeks, either. (Reply to this)(Parent)

	Re: waiting to use that one for a long while now alaitallon 2006-11-27 07:47 pm (local) (link)
	You and me both. :( (Reply to this)(Parent)

ravan
2006-11-27 03:57 pm (local) (link)

The fix is quite easy:
* first, log in to LJ on your other computer.
* second, go to http://community.livejournal.com/techsupport/profile and read it.
* third, contemplate the zen of what you have just read.
* fourth, learn the meanings of these abbreviations: RTFM, STFW, BTGDB (read the fucking manual, search the fucking web, buy the god damn book)
* fifth, go ask someone who is paid to care.

(Reply to this)

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